Account & billing

Sign in, manage your account and reminders, or get purchase help.

How to sign in to your Songilingy account
Use the account connected to your songs and purchases.
Where to find your purchase history
See completed purchases and open their songs.
What to do if payment completed but the song is missing
Recover a paid song without purchasing it again.
How to update your account details or password
Find Profile and Security in your account.
How to contact Songilingy support
Send the details needed to help with your song or account.
Refunds and problems with a purchase
The refund rule, included song changes and help with payment or delivery.
Your photos, privacy and song use
What you can upload, who can open a reveal and how to make a data request.
How to set, change or remove an occasion reminder
Save a birthday, anniversary or another date you want to remember.
What the Yearly pass includes
One payment for 12 months of songs and music videos. It never renews.
How a song pack works
3 songs for $69.99 ($23.33 a song), paid once. The credits never expire.

Still need help?